Knowledge process can be defined as high added value processes chain where the achievement
of objectives is highly dependent on the skills, domain knowledge and experience
of the people carrying out the activity. And when this activity gets outsourced
a new business activity emerges, which is generally known as Knowledge Process Outsourcing.
Knowledge Processing Outsourcing (popularly known as a KPO), calls for the application
of specialized domain pertinent knowledge of a high level. The KPO typically involves
a component of Business Processing Outsourcing (BPO), Research Process Outsourcing
(RPO) and Analysis Proves Outsourcing (APO). KPO business entities provide typical
domain-based processes, advanced analytical skills and business expertise, rather
than just process expertise. KPO Industry is handling more amount of high skilled
work other than the BPO Industry. While KPO derives its strength from the depth
of knowledge, experience and judgment factor; BPO in contrast is more about size,
volume and efficiency.
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